Notice history

Jul 2025

Aug 2025

Sep 2025

Jul 2025

Aug 2025

Sep 2025

Operational

Jul 2025

Aug 2025

Sep 2025

Jul 2025

Aug 2025

Sep 2025

Jul 2025

Aug 2025

Sep 2025

Operational

Completed
30. September 2025 at 08:00
Completed
30. September 2025 at 08:00
Maintenance has completed successfully
In progress
30. September 2025 at 07:00
In progress
30. September 2025 at 07:00
Maintenance is now in progress
Planned
30. September 2025 at 07:00
Planned
30. September 2025 at 07:00
We are planning for a scheduled maintenance during that time.

Resolved
29. September 2025 at 09:08
Resolved
29. September 2025 at 09:08
This incident has been resolved.
Monitoring
29. September 2025 at 09:08
Monitoring
29. September 2025 at 09:08
The platform has been completely restored. We are continuing to monitor the situation.
Identified
29. September 2025 at 05:00
Identified
29. September 2025 at 05:00
We identified a malfunction of the Buzzle platform and have informed our responsible service provider. We hope for a prompt resolution and will inform you here again when an update is available.

Resolved
25. September 2025 at 12:46
Resolved
25. September 2025 at 12:46
Our engineering team traced the cause to a bug introduced in a recent software update. A fix has been successfully deployed, and all scheduled actions are now operating normally.
To prevent a recurrence, we have enhanced our testing protocols for future updates. We apologize for any disruption this may have caused.
Identified
24. September 2025 at 11:00
Identified
24. September 2025 at 11:00
We recently identified and resolved an issue that was affecting scheduled actions tied to opening hours, such as the automatic unlocking of doors. This may have caused automated events to fail at their scheduled time. Manual control functions, including app-based access, were not impacted by this issue.

Completed
24. September 2025 at 11:00
Completed
24. September 2025 at 11:00
Maintenance has completed successfully
In progress
24. September 2025 at 10:00
In progress
24. September 2025 at 10:00
Maintenance is now in progress
Planned
24. September 2025 at 10:00
Planned
24. September 2025 at 10:00
We are planning for a scheduled maintenance during that time.

Resolved
24. September 2025 at 07:25
Resolved
24. September 2025 at 07:25
This incident has been resolved.
Monitoring
23. September 2025 at 19:30
Monitoring
23. September 2025 at 19:30
The platform has been completely restored. We are continuing to monitor the situation.
Identified
23. September 2025 at 16:25
Identified
23. September 2025 at 16:25
We identified a malfunction of the Buzzle platform and have informed our responsible service provider. We hope for a prompt resolution and will inform you here again when an update is available.

Resolved
30. August 2025 at 07:59
Resolved
30. August 2025 at 07:59
This incident has been resolved.
Monitoring
30. August 2025 at 07:42
Monitoring
30. August 2025 at 07:42
The platform has been completely restored. We are continuing to monitor the situation.
Identified
30. August 2025 at 05:40
Identified
30. August 2025 at 05:40
We identified a malfunction of the Buzzle platform and have informed our responsible service provider. We hope for a prompt resolution and will inform you here again when an update is available.

Completed
28. August 2025 at 22:00
Completed
28. August 2025 at 22:00
Maintenance has completed successfully
In progress
28. August 2025 at 19:00
In progress
28. August 2025 at 19:00
Maintenance is now in progress
Planned
28. August 2025 at 19:00
Planned
28. August 2025 at 19:00
Our partner HOOC is planning a major shutdown of the HOOC Cloud for maintenance work.
During this time, customers whose location control is based on HOOC should expect the following functions to be unavailable:
- Door control, including access app
- Transfer of temperature sensor data

Completed
27. August 2025 at 07:00
Completed
27. August 2025 at 07:00
Maintenance has completed successfully
In progress
27. August 2025 at 06:00
In progress
27. August 2025 at 06:00
Maintenance is now in progress
Planned
27. August 2025 at 06:00
Planned
27. August 2025 at 06:00
We are planning for a scheduled maintenance during that time.

Resolved
25. August 2025 at 05:43
Resolved
25. August 2025 at 05:43
This incident has been resolved.
Identified
25. August 2025 at 05:33
Identified
25. August 2025 at 05:33
We are once again experiencing problems with the platform and are trying to restore the systems to full functionality as quickly as possible.
Resolved
25. August 2025 at 05:05
Resolved
25. August 2025 at 05:05
This incident has been resolved.
Identified
25. August 2025 at 04:40
Identified
25. August 2025 at 04:40
We are continuing to work on a fix for this incident.

Resolved
12. August 2025 at 12:32
Resolved
12. August 2025 at 12:32
This incident has been resolved.
Monitoring
12. August 2025 at 12:31
Monitoring
12. August 2025 at 12:31
The platform has been completely restored. We are continuing to monitor the situation.
Identified
12. August 2025 at 12:06
Identified
12. August 2025 at 12:06
We identified a malfunction of the Buzzle platform and have informed our responsible service provider. We hope for a prompt resolution and will inform you here again when an update is available.

Completed
31. July 2025 at 07:00
Completed
31. July 2025 at 07:00
Maintenance has completed successfully
In progress
31. July 2025 at 06:30
In progress
31. July 2025 at 06:30
Maintenance is now in progress
Planned
31. July 2025 at 06:30
Planned
31. July 2025 at 06:30
We are planning for a scheduled maintenance during that time.

Resolved
29. July 2025 at 15:53
Resolved
29. July 2025 at 15:53
This incident has been resolved.
Monitoring
29. July 2025 at 15:33
Monitoring
29. July 2025 at 15:33
The platform has been completely restored. We are continuing to monitor the situation.
Identified
29. July 2025 at 15:10
Identified
29. July 2025 at 15:10
We identified a malfunction of the Buzzle platform and have informed our responsible service provider. We hope for a prompt resolution and will inform you here again when an update is available.
Investigating
29. July 2025 at 15:02
Investigating
29. July 2025 at 15:02
We are currently investigating this incident.

Resolved
23. July 2025 at 07:26
Resolved
23. July 2025 at 07:26
All services should be fully recovered. We identified an abnormal amount of requests to our infrastructure as the root cause of the failure and will try to strengthen our infrastructure to avoid such outages in the future.
Monitoring
23. July 2025 at 06:11
Monitoring
23. July 2025 at 06:11
We were able to restore all services and continue to investigate the root cause. We keep monitoring the siutation.
Identified
23. July 2025 at 05:45
Identified
23. July 2025 at 05:45
We identified an overall platform failure and currently try to restore all services.

Resolved
21. July 2025 at 08:00
Resolved
21. July 2025 at 08:00
We found the root cause and manually fixed all related actions for all tenants. A propper fix will be release the next days.
Identified
21. July 2025 at 04:00
Identified
21. July 2025 at 04:00
We identified an issue with the new opening hours feature who can trigger actions such as setting the door mode.

Completed
15. July 2025 at 07:00
Completed
15. July 2025 at 07:00
Maintenance has completed successfully
In progress
15. July 2025 at 06:00
In progress
15. July 2025 at 06:00
Maintenance is now in progress
Planned
15. July 2025 at 06:00
Planned
15. July 2025 at 06:00
We are planning for a scheduled maintenance during that time.

Jul 2025 to Sep 2025

YourStore - Notice history