Scheduled for 23. October 2025 at 16:00 – 17:25
Affects
Ur-Store Platform
Under maintenance from 4:00 PM to 5:25 PM
Operator Portal
Under maintenance from 4:00 PM to 5:25 PM
Customer Hub
Under maintenance from 4:00 PM to 5:25 PM
Completed
23. October 2025 at 17:25Completed
23. October 2025 at 17:25Maintenance has completed successfully.
Update
23. October 2025 at 17:25Update
23. October 2025 at 17:25On 23.10.25, starting at approximately 18:15h, our services experienced an unexpected outage. This occurred during a scheduled maintenance window. The incident was caused by a misconfiguration that was deployed as part of the maintenance work.
Our team identified the issue, and full service was restored by 19:15h.
We sincerely apologize for this disruption. We are conducting a full post-incident review to understand how this happened and to implement measures to prevent a recurrence.
In progress
23. October 2025 at 16:00In progress
23. October 2025 at 16:00Maintenance is now in progress
Planned
23. October 2025 at 16:00Planned
23. October 2025 at 16:00We are planning for a scheduled maintenance during that time.
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