YourStore - Degraded Service Performance due to Upstream Provider Issues – Incident details

Cloudflare has reported that the recurring issues are now resolving and services should be recovering. We are currently observing a reduction in error rates and improved stability across our platform.

Given the earlier fluctuations, we will keep this incident open and continue monitoring closely to verify that this recovery is permanent.

Although a fix was previously implemented, Cloudflare is currently reporting renewed partial issues with their infrastructure. As a result, we are observing intermittent service instability and temporary errors.

We are continuing to monitor the situation closely and will provide another update as soon as the upstream provider confirms stability or shares further information.

Cloudflare has implemented a fix for the issue affecting their edge infrastructure, and they are currently monitoring the results. We are observing a recovery in service levels and error rates are returning to normal.

We will continue to monitor the stability of our services for a brief period to ensure the issue is fully resolved before closing this incident.

We understand this service degradation is frustrating. Please be assured that the issue is being actively worked on by our cloud provider (Cloudflare). We are watching their status updates closely and will let you know immediately once we have news regarding a fix.